Privacy Policy

Backyard 360 ("we," "us," or "our") provides marketing, lead follow-up, and customer communication systems for custom deck and outdoor living contractors. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, forms, text (SMS) messaging, voice calls, and email communications.

Information you give us: when you fill out a form (such as our discovery-call request), we collect your name, company name, email address, phone number, and any details you choose to share about your business or project.

Automatically collected information: like most websites, we may collect basic technical data such as IP address, browser type, pages visited, and referral source through cookies and similar technologies.

Call and message data: if you contact us by phone or SMS, we may keep a record of the interaction — including the number contacted, the date and time, and the content of messages — so we can follow up and improve our service.

We use the information we collect to:

Consent to receive texts: by submitting your phone number on our forms or opting in through another channel, you consent to receive automated SMS messages from Backyard 360 — including appointment reminders, follow-ups about your inquiry, and information about our services. You are not required to consent as a condition of purchasing any goods or services.

Message frequency & rates: message frequency varies. Message and data rates may apply based on your wireless plan.

How to opt out: you may opt out at any time by replying STOP to any message, or by contacting us using the details below. Replying HELP will provide support information. If you opt out, we may still send you non-marketing transactional messages (such as service confirmations) where permitted by law.

We do not sell your personal information. We share information only with:

We keep your information only as long as needed for the purposes described in this policy, to comply with legal obligations, and to resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission over the internet is 100% secure.

Depending on your state of residence, you may have rights to:

To exercise any of these rights, contact us using the details below. We will respond as required by applicable law.

We use cookies and similar technologies to keep our site working, remember your preferences, and understand how visitors use the site. You can control or delete cookies through your browser settings; disabling them may affect site functionality.

Our services are intended for business users aged 18 and older. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page shows when it was last revised. Material changes will be highlighted on this page or communicated to you directly where required.

Questions about this Privacy Policy or how we handle your information? Contact us: